Pathways Dental Clinic
According to our open methodology, this clinic scored 68.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 29 ranked clinics · Last checked: 8 September 2026
68.3/100
Positions by Rating Profile
- Overall Transparency & Trust#968.3/100
- Best for Expatsnot ranked
- Best for Dental Implants#1062.5/100
- Best for Emergency Dental Care#967/100
- Best Price Transparency#746.3/100
- Best English-speaking Clinics#867.8/100
- Best for Families / Children#970.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The clinic sedation page, re-read on 2026-09-07, describes its deepest option in its own words as "IV Sedation (Intravenous Sedation also often called Conscious Sedation)", says "patients are still conscious and can respond" and states that it "does not require full OR general anesthesia with intubation". Methodology 1.4.0 counts only general anaesthesia or deep intravenous / twilight sedation, so no qualifying level is documented. [s5]
Summary
General and family practice in the Franklin area of northeast Calgary, at Bay 22, 3220 5 Avenue NE. Three dentists are named on the clinic site and all three hold active Alberta permits; the practice publishes a full service menu, sedation options and its own opening hours, but no fee list. Its schema.org markup on the clinic site still declares 4.9 from 761 ratings, while the Google place record read on 2026-09-07 gave 4.9 from 1,268 reviews.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Live on 2026-09-07: HTTP 200 with the practice content in the body (service menu, named dentists, address and hours), not a placeholder. [s1] | 4/4 |
| ✓ | Dentist names listed The clinic team page names Dr. Derek Bouma, Dr. Tony Kim and Dr. Adam Lei, each with a page of their own. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each named dentist has a dedicated profile page and the site marks them up as schema.org Dentist entries with their education. [s2] | 2/2 |
| ✓ | Real clinic photos Confirmed on the place page in a browser on 2026-09-08: the lead owner photograph is the practice's own team in its black branded uniforms, one tunic carrying an embroidered clinician's name badge, photographed inside the premises. Team, so the existing value is evidenced rather than inferred. [s1] [gmpb] | 2/2 |
| ✓ | Service list published A structured service menu covering general, restorative, cosmetic, orthodontic, sedation and emergency dentistry. [s1] | 3/3 |
| ✓ | Clear contact details Phone (403) 455-5565, e-mail info@pathwaysdental.ca and the street address are published on the site and match the Google place record. [s1] [s3] | 2/2 |
| ✓ | English website version The site is published in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address with postcode plus an embedded map on the clinic site. [s3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Homepage and new-patient page read on 2026-09-07: the clinic states it bills at the current Alberta fee guide and advertises a one-dollar new-patient exam offer, but publishes no fee list or ranges of its own. A single promotional offer is not a price list. [s1] [s4] | 0/3 |
| ✗ | Cleaning price listed No cleaning fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Filling price listed No filling fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Crown price listed No crown fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Implant price listed No implant fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Consultation price listed The one-dollar new-patient exam is a promotional offer, not a standing consultation fee. [s4] | 0/2 |
| ✗ | X-ray / imaging price listed No radiography fee is published on the clinic site. [s4] | 0/2 |
Reputation & Reviews
19.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 1218 five-star, 31 four-star, 1 three-star, 2 two-star and 18 one-star — sums to 1270, matching the 1270 in the place-page header exactly, and its weighted mean 4.913 reproduces the published 4.9. [gmp1] [gmpb] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 1268 and the listing has gained 2 since. [gmp1] [gmpb] | 3/3 |
| ✓ | Review recency The newest review visible is one month old, which proves the within_3_months bucket and no better. Visible dates: 1, 1, 1, 1, 2, 4 and 4 months (one edited). Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers all eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints The only account below five stars in the visible sample is a four-star two months old from a new patient whose cleaning appointment had to be rescheduled because the hygienist was not in on the day; the owner answered it. No one- or two-star text is surfaced. The criterion is false with the unread mass stated: the one- and two-star share is 20 of 1,270 = 1.6 %. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. This is one of the four-digit cases the delta warns about and the bucket labels were read whole — «5 stars, 1,218 reviews» — rather than split on the thousands comma; 1,218 + 31 + 1 + 2 + 18 = 1,270, which matches the place-page header exactly. The histogram fills every bucket, the visible dates spread over four months, the accounts describe different treatments and name different clinicians, and the owner answers all eight individually. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page from the site footer; the page was opened on 2026-09-07 and carries the practice name and city. [s1] [fb1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [pathways-dental-clinic-calgary-deepen] | 0/0.5 |
| ✓ | Other review platforms Listed on RateMDs: its dentist Dr. Tony Kim has 29 patient reviews there (4.5) at the clinic's address. [pathways-dental-clinic-calgary-deepen-3] [pathways-dental-clinic-calgary-deepen-2] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Radiography was not named on the pages read on 2026-09-07. Read on 2026-09-09, the clinic's own general-dentistry page states that the dentists screen for pathologies "detectable on radiographs" as part of the standard examination — a first-person statement that the practice takes and reads its own X-rays, not a third-party mention. [s6] | 2/2 |
| ✗ | CBCT (3D imaging) Cone-beam CT is named nowhere on the clinic own channel. Its service menu, technology wording and the pages carrying equipment claims were re-read on 2026-09-07 and none mentions cone-beam, CBCT or 3D imaging; the Alberta register publishes no facility data that could add to that. Recorded as a checked negative rather than as unchecked. [s1] [s5] | 0/2 |
| ✓ | Implantology Dental implants have their own service page, and the Google place record lists the practice under a dental implants provider category. [s1] [gmp1] | 2/2 |
| ✓ | Orthodontics Orthodontics section with Invisalign and fixed braces pages. [s1] | 2/2 |
| ✓ | Oral surgery Extractions, wisdom teeth and gum surgery pages. [s1] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry page. [s1] | 1.5/1.5 |
| ✓ | Emergency care Dental emergency page on the clinic site; the Google place record also lists an emergency dental service category. [s1] [gmp1] | 1.5/1.5 |
| ✗ | Works with international patients The clinic addresses a domestic Canadian patient base and documents no international-patient provision such as foreign insurance handling. [s1] [s4] | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE contact is published; the clinic offers phone, e-mail and a web form. [s1] [s3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The practice operates and publishes in English. [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible An online appointment-request form exists, but the clinic does not offer a preliminary estimate through it. [s3] [s4] | 0/1.5 |
| ✓ | Clear service explanations Each treatment has its own explanatory page. [s1] | 1/1 |
| ✓ | Convenient opening hours Confirmed on the clinic's own Google Business Profile, read in a browser on 2026-09-08: Monday 08:00–16:00, Tuesday to Thursday 08:00–20:00, Friday 09:00–17:00, **Saturday 08:00–16:00**, Sunday closed. A 20:00 close on three weekdays and Saturday opening are both published clearly on the clinic's own record. [s2] [gmpb] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✓ | Mentioned for: best dentist Canada Canonical visibility query best dentist Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain pathwaysdental.ca appears in the recorded result set. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Canada Canonical visibility query English speaking dentist Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Canada Canonical visibility query dental implants Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Canada Canonical visibility query emergency dentist Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av4] | 0/1 |
| ? | Mentioned for: Canada dental clinic for expats The fifth canonical query was run only for the first research city of each country in the AI-visibility pass, so no result set exists for this city: query not run in the AI-visibility pass. | 0/1 |
| ✓ | Structured data on website The site ships schema.org Dentist and Person markup with address, geo coordinates and opening hours. [s2] | 1.5/1.5 |
| ✓ | Google indexing quality A name query on 2026-09-07 returned the clinic own domain in first place with five further own pages inside the first fourteen results, alongside its Facebook, Instagram and Alberta Dental Association entries. [sx1] | 2/2 |
| ✓ | Dedicated service pages Individual pages exist for implants, orthodontics, sedation, emergencies and each restorative and cosmetic treatment. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Derek Bouma [reg1] [pathways-dental-clinic-calgary-cdsa-06476] | General dentist | CDSA 06476 | Permit number in the public register of the College of Dental Surgeons of Alberta; general dentist, permit active (checked 30 September 2026). |
| Dr. Tony Kim [reg1] [pathways-dental-clinic-calgary-cdsa-06630] | General dentist | CDSA 06630 | Permit number in the public register of the College of Dental Surgeons of Alberta; general dentist, permit active (checked 30 September 2026). |
| Dr. Adam Lei [reg1] [pathways-dental-clinic-calgary-cdsa-08213] | General dentist | CDSA 08213 | Permit number in the public register of the College of Dental Surgeons of Alberta; general dentist, permit active (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Canada dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.pathwaysdental.ca/ |
|---|---|
| Phone | +1 403-455-5565 |
| https://www.facebook.com/pathwaysdental | |
| Google Maps | Map listing |
| Address | Bay 22, 3220 5 Avenue NE, Calgary, AB T2A 5N1, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.pathwaysdental.ca/ | Clinic website read live: service menu, contacts, address, own imagery | 2026-09-07 |
| s2 | https://www.pathwaysdental.ca/team/ | Named dentists, per-dentist profile pages, schema.org markup and published opening hours | 2026-09-07 |
| s3 | https://www.pathwaysdental.ca/contact-us/ | Address, phone, e-mail and appointment request form | 2026-09-07 |
| s4 | https://www.pathwaysdental.ca/new-patients/ | New-patient page: no fee list, one promotional exam offer | 2026-09-07 |
| s5 | https://www.pathwaysdental.ca/services/ne-calgary-sedation-dentistry/ | Sedation dentistry offered | 2026-09-07 |
| gmp1 | https://www.google.com/maps/preview/place/Pathways+Dental+Clinic,+3… | Live Google place record: rating, review count, categories, pin coordinates, address, phone and website | 2026-09-07 |
| s6 | https://www.pathwaysdental.ca/services/ne-calgary-general-dentistry/ | Clinic's own general-dentistry page, read 2026-09-09: states the dentists screen for pathologies detectable on radiographs at every exam | 2026-09-09 |
| reg1 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | CDSA public register, live query: permit number, type, status and practice address for the named dentists | 2026-09-07 |
| reg3 | https://cdsa.portalca.thentiacloud.net/rest/public/facility/search/… | CDSA facility register endpoint returning zero rows, evidencing that no public clinic register exists in Alberta | 2026-09-07 |
| fb1 | https://www.facebook.com/pathwaysdental/ | Clinic Facebook page, opened live | 2026-09-07 |
| sx1 | search:"Pathways Dental Clinic" Calgary | Name query: own domain ranks first with several own pages; independent listings on the Alberta Dental Association directory, Yelp and LinkedIn | 2026-09-07 |
| av1 | search:best dentist Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av2 | search:English speaking dentist Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av3 | search:dental implants Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av4 | search:emergency dentist Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@51.0575952,-113.9868376,17z/da… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@51.0575952,-113.9868376,17z/data=!4m5!3m4!1s0x53717b2bbad6749f:0xbecd85da516fc4c0!8m2!3d51.0575952!4d-113.9868376?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «Pathways Dental Clinic», category Dental clinic, at 3220 5 Ave NE, Calgary AB · +1 403-455-5565 · pathwaysdental.ca — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| pathways-dental-clinic-calgary-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=Pathways+… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
| pathways-dental-clinic-calgary-cdsa-06476 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | College of Dental Surgeons of Alberta public register (Thentia public API), search by permit number 06476: one record — Derek Bouma, General Dentist, status Active, practice address 22-3220 5 AVE NE, CALGARY; no disciplinary action flagged. | 2026-09-30 |
| pathways-dental-clinic-calgary-cdsa-06630 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | College of Dental Surgeons of Alberta public register (Thentia public API), search by permit number 06630: one record — Tony Kim, General Dentist, status Active, practice address 22-3220 5 ave NE, CALGARY; no disciplinary action flagged. | 2026-09-30 |
| pathways-dental-clinic-calgary-cdsa-08213 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | College of Dental Surgeons of Alberta public register (Thentia public API), search by permit number 08213: one record — Adam Lei, General Dentist, status Active, no practice address published; no disciplinary action flagged. | 2026-09-30 |
| pathways-dental-clinic-calgary-deepen-2 | https://www.ratemds.com/clinic/ca-ab-calgary-pathways-dental-clinic/ | RateMDs, read 2026-10-02: facility page "Pathways Dental Clinic" listing Dr. Tony Kim at 3220 5 Ave NE, Suite 22, Calgary, with 29 reviews (4.5); no reviews of the practice itself yet | 2026-10-02 |
| pathways-dental-clinic-calgary-deepen-3 | https://www.ratemds.com/doctor-ratings/dr-tony-kim-calgary-ab-ca/ | RateMDs, read 2026-10-02: dentist page of Dr. Tony Kim, 4.5 from 29 patient reviews (latest rating added 2022-12-28), practising at Pathways Dental Clinic, 3220 5 Ave NE, Suite 22, Calgary (the clinic's address) | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: RateMDs practice page; its dentist has 29 reviews; the datum previously rested on the clinic's own site or a professional-association listing. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: onTripAdvisor moves null to false — TripAdvisor's own search index, queried in a real browser under two query forms, carries no listing for this practice. |
| 2026-09-09 | The clinic's own general-dentistry page states its exams screen for pathologies detectable on radiographs. hasXray null → true. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (1218/31/1/2/18 = 1270, weighted mean 4.913), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, cone-beam CT was settled as a checked negative on the clinic channel, radiography was left unchecked with its reason, the sedation level was corrected to a checked negative on the practice own description of its IV sedation as conscious sedation, and the TripAdvisor field gained its reason. |
| 2026-09-07 | Initial data collection (no browser): clinic site read page by page for services, named dentists, contacts and fees; the live Google place record read through the automated map endpoint for rating, review count, categories and pin coordinates; all three named dentists matched in the College of Dental Surgeons of Alberta public register, two of them by the practice address printed on the permit; a name query used for indexing quality and independent listings; the four canonical visibility queries taken from the AI-visibility pass. The reputation block beyond rating and count is left null and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.