Macleod Trail Dental
According to our open methodology, this clinic scored 71.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 29 ranked clinics · Last checked: 8 September 2026
71.1/100
Positions by Rating Profile
- Overall Transparency & Trust#471.1/100
- Best for Expatsnot ranked
- Best for Dental Implants#665/100
- Best for Emergency Dental Care#571.3/100
- Best Price Transparency#448.3/100
- Best English-speaking Clinics#473.3/100
- Best for Families / Children#574.2/100
- Sleep Dentistry (GA / deep sedation)#271.1/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented The clinic sedation page, read on 2026-09-07, names nitrous oxide, a benzodiazepine and general anaesthesia among the sedatives used at the practice and answers patient questions about oral and intravenous sedation. General anaesthesia is the level methodology 1.4.0 requires. [s1] [s5]
Summary
Family and general practice in Heritage Square, Acadia, southeast Calgary. Three dentists are named on the clinic site and all three hold active Alberta permits, one of them registered at this exact suite. The site publishes a full service menu and its opening hours, and offers third-party instalment financing, but no fee list; its schema.org markup declares 4.9 from 1,021 reviews, a figure the clinic states about itself.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Live on 2026-09-07: HTTP 200 with the practice content in the body. [s1] | 4/4 |
| ✓ | Dentist names listed The team page names Dr. Jennifer Silver, Dr. Jennifer Yu and Dr. Endeep Gill with a biography each. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each named dentist has a biography stating their dental degree and university, and their areas of continuing education. [s2] | 2/2 |
| ✓ | Real clinic photos Own premises and team photography on the site, plus an office tour section. [s1] | 2/2 |
| ✓ | Service list published Structured service menu covering general, restorative, cosmetic, specialty, sedation and emergency dentistry. [s1] | 3/3 |
| ✓ | Clear contact details Phone 403-253-1248, e-mail info@macleodtraildental.ca and the suite address are published and match the Google place record. [s1] [s3] | 2/2 |
| ✓ | English website version The site is published in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address with postcode, an embedded map, and schema.org geo coordinates; the practice also publishes a neighbourhood location page for Acadia carrying the same suite address. [s1] [s3] [s4] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The financing page read on 2026-09-07 explains an instalment plan and shows an illustrative monthly figure for a sample treatment total, but the clinic publishes no fee list or ranges of its own. [s3] | 0/3 |
| ✗ | Cleaning price listed No cleaning fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Filling price listed No filling fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Crown price listed No crown fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Implant price listed No implant fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published on the clinic site. [s3] | 0/2 |
| ✗ | X-ray / imaging price listed No radiography fee is published on the clinic site. [s3] | 0/2 |
Reputation & Reviews
19.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 988 five-star, 26 four-star, 4 three-star, 4 two-star and 8 one-star — sums to 1030, matching the 1030 in the place-page header exactly, and its weighted mean 4.924 reproduces the published 4.9. [gmp1] [gmpb] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 1030 and the listing has not moved since. [gmp1] [gmpb] | 3/3 |
| ✓ | Review recency The newest review visible is two months old, which proves the within_3_months bucket and no better. Visible dates: 2, 3, 4, 5, 5, 5, 5 and 6 months. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers five of the eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints One critical account is visible, a two-star five months old which praises the premises, the people and the hygienists and then recommends «a degree of caution concerning the dental staff — specifically concerning overly aggressive intervention philosophy»; the rest is behind Google's truncation and cannot be expanded. The owner answered it. It stands alone, so no theme repeats and the criterion is false. The one- and two-star mass is 12 of 1,030 = 1.2 %, and eleven of those accounts are not surfaced by relevance ordering. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. A four-digit case read whole («5 stars, 988 reviews»): 988 + 26 + 4 + 4 + 8 = 1,030, matching the header exactly. The histogram fills every bucket, the visible dates spread across six months, the accounts vary widely in length and describe different treatments, and the owner answers five of the eight. The clinic's own schema.org markup claims 1,021 reviews against a live 1,030 — an understatement of nine, i.e. staleness rather than a claim, and it was not used as a source. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page; the page was opened on 2026-09-07 and carries the practice name. [s1] [fb1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [macleod-trail-dental-calgary-deepen] | 0/0.5 |
| ✓ | Other review platforms Reviewed on RateMDs: practice page with patient ratings; Dr. Jen Silver has 68 reviews. [macleod-trail-dental-calgary-deepen-2] [macleod-trail-dental-calgary-deepen-3] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic states its general dentistry services "include dental exams, teeth cleanings, x-rays, fillings, crowns, bridges, root canals" on its own site, read 2026-09-07. [s1] | 2/2 |
| ✗ | CBCT (3D imaging) Cone-beam CT is named nowhere on the clinic own channel. Its service menu, technology wording and the pages carrying equipment claims were re-read on 2026-09-07 and none mentions cone-beam, CBCT or 3D imaging; the Alberta register publishes no facility data that could add to that. Recorded as a checked negative rather than as unchecked. [s1] | 0/2 |
| ✓ | Implantology Dental implants service page; the Google place record also carries a dental implants provider category. [s1] [gmp1] | 2/2 |
| ✓ | Orthodontics Invisalign and clear braces service page. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom teeth removal and extraction pages. [s1] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry page; the Google place record also carries a pediatric dentist category. [s1] [gmp1] | 1.5/1.5 |
| ✓ | Emergency care Emergency dentistry page; the Google place record also carries an emergency dental service category. [s1] [gmp1] | 1.5/1.5 |
| ✗ | Works with international patients The clinic addresses a domestic Canadian patient base and documents no international-patient provision. [s1] [s3] | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE contact is published. [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The practice operates and publishes in English. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The practice states that treatment begins only after a comprehensive examination and that patients are informed of the relative merits and costs of each option before choosing. [s2] | 1.5/1.5 |
| ✓ | Clear service explanations Each treatment has its own explanatory page. [s1] | 1/1 |
| ✓ | Convenient opening hours Confirmed on the clinic's own Google Business Profile, read in a browser on 2026-09-08: Monday 07:30–17:00, **Tuesday and Wednesday 07:30–20:00**, Thursday and Friday 07:30–17:00, Saturday and Sunday closed. A 20:00 close on two weekdays is evening surgery published clearly on the clinic's own record; no weekend opening is published, and that is disclosed. [s1] [gmpb] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✓ | Mentioned for: best dentist Canada Canonical visibility query best dentist Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain macleodtraildental.ca appears in the recorded result set. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Canada Canonical visibility query English speaking dentist Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Canada Canonical visibility query dental implants Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Canada Canonical visibility query emergency dentist Calgary, run in the AI-visibility pass on 2026-09-07: the clinic own domain appears in the recorded result set. [av4] | 1/1 |
| ? | Mentioned for: Canada dental clinic for expats The fifth canonical query was run only for the first research city of each country in the AI-visibility pass, so no result set exists for this city: query not run in the AI-visibility pass. | 0/1 |
| ✓ | Structured data on website The site ships schema.org Dentist, MedicalClinic and LocalBusiness markup with postal address, geo coordinates and opening hours. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality A name query on 2026-09-07 returned the clinic own domain in first place with four further own pages inside the first fourteen results, alongside Yelp, RateMDs, Instagram and Facebook entries. [sx1] | 2/2 |
| ✓ | Dedicated service pages Individual pages exist for implants, orthodontics, sedation, emergencies and each general and cosmetic treatment. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Jennifer Silver [reg1] [s2] [macleod-trail-dental-calgary-cdsa-06826] | General dentist; Doctor of Dental Surgery, University of Melbourne | CDSA 06826 | Permit number in the public register of the College of Dental Surgeons of Alberta; general dentist, permit active (checked 30 September 2026). |
| Dr. Jennifer Yu [reg1] [s2] [macleod-trail-dental-calgary-cdsa-07340] | General dentist; Doctor of Dental Surgery, Alberta | CDSA 07340 | Permit number in the public register of the College of Dental Surgeons of Alberta; general dentist, permit active (checked 30 September 2026). |
| Dr. Endeep Gill [reg1] [s2] [macleod-trail-dental-calgary-cdsa-07332] | General dentist; Doctor of Dental Surgery, University of Alberta | CDSA 07332 | Permit number in the public register of the College of Dental Surgeons of Alberta; general dentist, permit active (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Canada dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://macleodtraildental.ca/ |
|---|---|
| Phone | +1 403-253-1248 |
| https://www.facebook.com/macleodtraildental | |
| Google Maps | Map listing |
| Address | 8500 Macleod Trail SE, Suite 232, Heritage Square, Calgary, AB T2H 2N1, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://macleodtraildental.ca/ | Clinic website read live: service menu, contacts, schema.org markup with address, coordinates and opening hours | 2026-09-07 |
| s2 | https://macleodtraildental.ca/our-dental-team/ | Named dentists with degrees and universities, and the practice statement on discussing costs before treatment | 2026-09-07 |
| s3 | https://macleodtraildental.ca/dental-financing/ | Instalment financing explained, no clinic fee list | 2026-09-07 |
| s4 | https://macleodtraildental.ca/acadia-dentist/ | The practice confirms a single physical clinic at 8500 Macleod Trail SE #232 inside Heritage Square | 2026-09-07 |
| gmp1 | https://www.google.com/maps/preview/place/Macleod+Trail+Dental,+850… | Live Google place record: rating, categories, pin coordinates, address and website | 2026-09-07 |
| reg1 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | CDSA public register, live query: permit number, type, status and practice address for the named dentists | 2026-09-07 |
| reg3 | https://cdsa.portalca.thentiacloud.net/rest/public/facility/search/… | CDSA facility register endpoint returning zero rows, evidencing that no public clinic register exists in Alberta | 2026-09-07 |
| fb1 | https://www.facebook.com/macleodtraildental/ | Clinic Facebook page, opened live | 2026-09-07 |
| sx1 | search:"Macleod Trail Dental" Calgary | Name query: own domain ranks first with several own pages; independent listings on Yelp, RateMDs, Instagram and Facebook | 2026-09-07 |
| av1 | search:best dentist Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av2 | search:English speaking dentist Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av3 | search:dental implants Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av4 | search:emergency dentist Calgary | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| s5 | https://macleodtraildental.ca/sedation-dentistry/ | Cited on this card for the General anaesthesia / deep sedation (sleep dentistry) criterion. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@50.976465,-114.0698668,17z/dat… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@50.976465,-114.0698668,17z/data=!4m5!3m4!1s0x53717118b7c42bfd:0x2efea238df560b45!8m2!3d50.976465!4d-114.0698668?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «Macleod Trail Dental», category Dentist, at 8500 Macleod Trail SE #232, in Heritage Square, Calgary AB · +1 403-253-1248 · macleodtraildental.ca — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| macleod-trail-dental-calgary-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=Macleod+T… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
| macleod-trail-dental-calgary-cdsa-06826 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | College of Dental Surgeons of Alberta public register (Thentia public API), search by permit number 06826: one record — Jennifer Silver, General Dentist, status Active, practice address Suite 232 South 8500 Macleod Trail, CALGARY; no disciplinary action flagged. | 2026-09-30 |
| macleod-trail-dental-calgary-cdsa-07340 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | College of Dental Surgeons of Alberta public register (Thentia public API), search by permit number 07340: one record — Zhou (Jennifer) Yu, General Dentist, status Active, no practice address published; no disciplinary action flagged. | 2026-09-30 |
| macleod-trail-dental-calgary-cdsa-07332 | https://cdsa.portalca.thentiacloud.net/rest/public/profile/search/?… | College of Dental Surgeons of Alberta public register (Thentia public API), search by permit number 07332: one record — Endeep Gill, General Dentist, status Active, no practice address published; no disciplinary action flagged. | 2026-09-30 |
| macleod-trail-dental-calgary-deepen-2 | https://www.ratemds.com/clinic/ca-ab-calgary-macleod-trail-dental-61/ | RateMDs: facility page "Macleod Trail Dental" (Calgary) carrying patient ratings of the practice (checked 2026-10-01) | 2026-10-01 |
| macleod-trail-dental-calgary-deepen-3 | https://www.ratemds.com/doctor-ratings/dr-jen-silver-calgary-ab-ca | RateMDs: profile of Dr. Jen Silver, linked from the clinic's own site, 68 reviews, practising at Macleod Trail Dental (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: RateMDs practice page and its dentist's profile (68 reviews); the datum previously rested on the clinic's own site or a professional-association listing. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: onTripAdvisor moves null to false — TripAdvisor's own search index, queried in a real browser under two query forms, carries no listing for this practice. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (988/26/4/4/8 = 1030, weighted mean 4.924), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, the review count missing from the earlier run was read from the live place record (1,030), radiography became a checked positive on the clinic own service wording, cone-beam CT a checked negative, the sedation page was added as a source, and the Acadia location page stopped being an uncited source. |
| 2026-09-07 | Initial data collection (no browser): clinic site read page by page for services, named dentists, contacts, financing and fees; the live Google place record read through the automated map endpoint for rating, categories and pin coordinates; all three named dentists matched in the College of Dental Surgeons of Alberta public register, one by the suite address printed on the permit; a name query used for indexing quality and independent listings; the four canonical visibility queries taken from the AI-visibility pass. Review count, recency and the complaint and manipulation readings are left null and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.