Granville Station Dental
According to our open methodology, this clinic scored 70/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 29 ranked clinics · Last checked: 8 September 2026
70/100
Positions by Rating Profile
- Overall Transparency & Trust#670/100
- Best for Expatsnot ranked
- Best for Dental Implants#864/100
- Best for Emergency Dental Care#670.8/100
- Best Price Transparency#547.8/100
- Best English-speaking Clinics#572.3/100
- Best for Families / Children#673.7/100
- Sleep Dentistry (GA / deep sedation)#370/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented The practice sedation page, read on 2026-09-07, publishes four levels and names two that meet the 1.4.0 bar: IV sedation, described as "a deeper level of sedation", and general anaesthesia, described as "rendering you completely unconscious". [s1] [s7]
Summary
General, cosmetic and emergency dental practice inside Granville SkyTrain station in downtown Vancouver, open six days a week. Five dentists are named on the practice site, including a certified periodontist and a certified endodontist. The practice is part of the dentalcorp network and shares a founder and a careers listing with Royal Centre Dental Group; its Google listing publishes a call-tracking number, (778) 924-4287, alongside the number printed on the site.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Read live on 2026-09-07: the body carries the practice name, address, hours, team and service pages, not a placeholder. [s1] | 4/4 |
| ✓ | Dentist names listed The team page names Dr. Ken Phillips, Dr. Cyrus Aliakbari, Dr. Payam Matin, Dr. Mohammad Hariri and Dr. Sarah Alghamdi; the home page additionally names Dr. Alghabi. [s2] [s1] | 3/3 |
| ✓ | Dentist specializations listed Dr. Payam Matin is published as a Certified Specialist in Periodontics (Canada and USA) and Dr. Sarah Alghamdi as a certified Endodontist with a UBC master's degree. [s2] | 2/2 |
| ✓ | Real clinic photos Confirmed on the place page in a browser on 2026-09-08: the lead owner photograph is the practice's own glazed shopfront inside the Hudson Mall, with its «GRANVILLE STATION DENTAL» monogram etched on the glass and its own reception desk and planting visible through it. Premises and signage together. [s1] [gmpb] | 2/2 |
| ✓ | Service list published The site publishes a structured service menu across general, cosmetic and restorative, and emergency dentistry. [s1] | 3/3 |
| ✓ | Clear contact details Phone and street address are repeated in the header, footer and contact page; no e-mail address is published. [s1] [s3] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Street address published on the contact page with an embedded map, and a matching Google place. [s3] [g1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The site promises transparent pricing and insurance assignment in words but publishes no figure for any treatment; read in full on 2026-09-07. [s1] [s3] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
19.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 491 five-star, 15 four-star, 2 three-star, 1 two-star and 24 one-star — sums to 533, matching the 533 in the place-page header exactly, and its weighted mean 4.779 reproduces the published 4.8. One identity detail is disclosed rather than resolved: the place record matches the card on name, street, suite and website but publishes the telephone +1 778-924-4287, where the card carries +1 604-408-9200 from the clinic's own site. Both are the practice's own channels and nothing in a browser can establish which is answered. [g1] [gmpb] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 533 and the listing has not moved since. [g1] [gmpb] | 3/3 |
| ✓ | Review recency The newest review visible is one month old, which proves the within_3_months bucket and no better. Visible dates: 1, 2, 2, 2, 3, 3, 4 and 4 months. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews on the Google listing: 3 of the 5 newest reviews answered, owner reply dated 2026-09-24 (read 2026-09-25). [granville-station-dental-vancouver-gbp-2026-09-25] | 2/2 |
| ✓ | No recurring complaints One critical account is visible, a one-star a month old in capitals — «EXTREMELY RUDE FRONT HOUSE STAFF!!! I do not recommend anyone go to this office. They over charge you for cleaning» — whose continuation is behind Google's truncation and cannot be expanded. It stands alone in the visible sample, so no theme repeats and the criterion is false. The one- and two-star mass is 25 of 533 = 4.7 %; the remaining 24 accounts are not surfaced by Google's relevance ordering and could not be read. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. The histogram fills every bucket (491/15/2/1/24) on a base of 533, which is the shape of a high-volume city practice rather than a wall. The visible dates spread across four months, the accounts describe different treatments at different lengths, and the owner answers none of them — a curated record answers and prunes; this one does neither. [gmpb] | 2/2 |
| ✓ | Active Facebook presence [s4] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [granville-station-dental-vancouver-deepen] | 0/0.5 |
| ✓ | Other review platforms The hellodent dentist directory publishes a review page for the practice showing 533 reviews, and TrustAnalytica publishes a reviews page for it; both were opened and read on 2026-09-07. The hellodent figure independently matches the Google review count on this card. [p1] [p2] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-ray is named in the practice technology block. [s1] | 2/2 |
| ✗ | CBCT (3D imaging) The technology block lists digital X-ray, laser dentistry, DIAGNOdent and VELscope; no cone-beam CT is claimed. [s1] | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign clear aligners. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom-tooth removal, surgical extractions and gum grafting. [s1] | 2/2 |
| ✓ | Pediatric dentistry Dr. Aliakbari is published as providing care to children and adolescents as well as adults. [s2] | 1.5/1.5 |
| ✓ | Emergency care A dedicated emergency-dentistry section and emergency service pages. [s1] [s6] | 1.5/1.5 |
| ✗ | Works with international patients Nothing on the site addresses international patients, foreign insurance or paperwork in another language. [s1] [s3] | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [s1] [s3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment request form published site-wide. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations Each service is described in plain language with a one-line summary of what it involves. [s1] | 1/1 |
| ✓ | Convenient opening hours Confirmed on the clinic's own Google Business Profile, read in a browser on 2026-09-08, which publishes the full week: Monday, Tuesday, Wednesday and Friday 09:00–17:00, Thursday closed, Saturday 09:00–17:00 and Sunday 10:00–18:00. Opening on both weekend days is published clearly, so the criterion is met on the clinic's own record. [s1] [gmpb] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✗ | Mentioned for: best dentist Canada The clinic and its domain do not appear in the results of the canonical query. [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Canada The clinic and its domain do not appear in the results of the canonical query, which returned at least three Vancouver, British Columbia results and is therefore on target. [sq2] | 0/1 |
| ✓ | Mentioned for: dental implants Canada granvillestationdental.com ranks second in the results of the canonical query. [sq3] | 1/1 |
| ? | Mentioned for: emergency dentist Canada The canonical run of this query returned a page dominated by Vancouver, Washington: only one result belongs to Vancouver, British Columbia, so the SERP is off-target and absence from it is not evidence. Recorded as null rather than false. [sq4] | 0/1 |
| ✗ | Mentioned for: Canada dental clinic for expats The clinic and its domain do not appear in the results of the canonical query. [sq5] | 0/1 |
| ✓ | Structured data on website JSON-LD graph with Place, PostalAddress, WebSite and WebPage objects. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality The practice domain takes rank one and five further own pages (contact, team, about, new patients, emergency) in the first twenty results of the name-quoted query (web search, 2026-09-07). [giq1] | 2/2 |
| ✓ | Dedicated service pages Individual pages for implants, Invisalign, sedation, emergency visits and more than twenty other treatments. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Ken Phillips [s2] [reg1] | General dentist; founded the Royal Centre practice in 1990; Dalhousie dental school 1987 | not published | Confirmed on the British Columbia college’s public register, which publishes no licence numbers. |
| Dr. Cyrus Aliakbari [s2] [reg1] | General dentist; over 20 years in practice; treats children, adolescents and anxious patients | not published | Confirmed on the British Columbia college’s public register, which publishes no licence numbers. |
| Dr. Payam Matin [s2] [reg1] | Certified Specialist in Periodontics (Canada and USA); DMD, MSD, FRCD(C), DABP | not published | Confirmed on the British Columbia college’s public register, which publishes no licence numbers. |
| Dr. Sarah Alghamdi [s2] [reg1] | Certified Endodontist (UBC); part-time clinical instructor at UBC; Arabic, French and English | not published | Confirmed on the British Columbia college’s public register, which publishes no licence numbers. |
| Dr. Sasan Alghabi [s1] [reg1] | General dentist named on the practice home page | not published | Confirmed on the British Columbia college’s public register, which publishes no licence numbers. |
| Dr. Mohammad Hariri [s2] [reg1] | General dentist; NYU College of Dentistry, residency at Lincoln Hospital, New York | not found in the public register (checked 7 September 2026) | — |
One or more named dentists could not be found in the public register on the date checked — recorded as unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: emergency dentist Canada
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://granvillestationdental.com/ |
|---|---|
| Phone | +1 604-408-9200 |
| https://www.facebook.com/GranvilleStationDental/ | |
| Google Maps | Map listing |
| Address | 678 Dunsmuir St #70, Vancouver, BC V6B 1N3, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://granvillestationdental.com/ | Practice home page: address, phone, hours, services, technology, named dentists, insurance wording | 2026-09-07 |
| s2 | https://granvillestationdental.com/our-team/ | Team page: five named dentists with qualifications and specialties | 2026-09-07 |
| s3 | https://granvillestationdental.com/contact-us/ | Contact page: address, phone, embedded map | 2026-09-07 |
| s4 | https://www.facebook.com/GranvilleStationDental/ | The practice Facebook page linked from its own site | 2026-09-07 |
| s6 | https://granvillestationdental.com/emergency-dentist/ | Emergency dentistry service page | 2026-09-07 |
| g1 | https://www.google.com/maps/place/Granville+Station+Dental%2C+678+D… | Google place page read on 2026-09-07: rating 4.8, 533 reviews, address, coordinates, phone, categories and the clinic-written business description | 2026-09-07 |
| reg1 | https://apps.oralhealthbc.ca/apps/public-register/ | BCCOHP public register, class Dentist, searched by surname on 2026-09-07 (ASP.NET form; results are readable, registrant cards are not linkable) | 2026-09-07 |
| sq1 | search:best dentist Vancouver BC Canada | Canonical visibility query - best dentist Vancouver BC Canada (AI-visibility pass, re-run with a country qualifier because the first run was dominated by Vancouver, Washington) | 2026-09-07 |
| sq2 | search:English speaking dentist Vancouver | Canonical visibility query - English speaking dentist Vancouver (AI-visibility pass) | 2026-09-07 |
| sq3 | search:dental implants Vancouver BC Canada | Canonical visibility query - dental implants Vancouver BC Canada (AI-visibility pass, re-run with a country qualifier) | 2026-09-07 |
| sq4 | search:emergency dentist Vancouver | Canonical visibility query - emergency dentist Vancouver (AI-visibility pass) | 2026-09-07 |
| sq5 | search:Vancouver dental clinic for expats | Canonical visibility query - Vancouver dental clinic for expats (AI-visibility pass) | 2026-09-07 |
| giq1 | search:"Granville Station Dental" Vancouver | A quoted search for the clinic's name (twenty results reviewed) | 2026-09-07 |
| p1 | https://www.hellodent.com/site/dentist-office/granville-station-dental | Cited on this card for the Other review platforms criterion. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| p2 | https://trustanalytica.org/ca/bc/vancouver/reviews/granville-statio… | Cited on this card for the Other review platforms criterion. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| s7 | https://granvillestationdental.com/sedation-dentistry/ | Cited on this card for the General anaesthesia / deep sedation (sleep dentistry) criterion. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@49.283149,-123.116548,17z/data… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@49.283149,-123.116548,17z/data=!4m5!3m4!1s0x5486717f6caeefa7:0xbce6b64ce7665761!8m2!3d49.283149!4d-123.116548?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «Granville Station Dental», category Dentist, at 678 Dunsmuir St #70, floor 1 of the Hudson Mall, Vancouver BC · granvillestationdental.com — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| granville-station-dental-vancouver-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=Granville… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
| granville-station-dental-vancouver-gbp-2026-09-25 | https://www.google.com/maps?cid=13611767365189916513&hl=en | Google listing read on 2026-09-25: rating 4.8 from 546 reviews; star histogram 1★ 24 / 2★ 1 / 3★ 2 / 4★ 18 / 5★ 501; newest review dated 2026-09-23; 3 of the 5 newest reviews carry an owner reply, latest dated 2026-09-24. | 2026-09-25 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-24). |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: onTripAdvisor moves null to false — TripAdvisor's own search index, queried in a real browser under two query forms, carries no listing for this practice. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (491/15/2/1/24 = 533, weighted mean 4.779), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, the platform-presence fields were re-sourced from the hellodent and TrustAnalytica review pages instead of a search-result snippet, the sedation level was read on the practice own sedation page and confirmed to include general anaesthesia, and the TripAdvisor field was returned to unchecked. |
| 2026-09-07 | Initial data collection (automated): practice site read in full including the team, contact and emergency pages; Google place page read automatically for rating, review count, coordinates, phone and categories; each named dentist searched in the BCCOHP public register by surname; the five canonical visibility queries taken from the AI-visibility pass; index quality probed with a name-quoted search query. Reputation fields other than the rating and the count are left for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.