East Ottawa Dental
According to our open methodology, this clinic scored 65.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 29 ranked clinics · Last checked: 8 September 2026
65.6/100
Positions by Rating Profile
- Overall Transparency & Trust#1465.6/100
- Best for Expatsnot ranked
- Best for Dental Implants#1458/100
- Best for Emergency Dental Care#1562.5/100
- Best Price Transparency#1245.3/100
- Best English-speaking Clinics#1466/100
- Best for Families / Children#1266.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Re-read on 2026-09-07: no sedation service is named on the clinic home page, the Ontario register records "Sedation & Anesthesia Facility Permit: No" for this practice address, and the resident dentist sedation authorisation is "Minimal Nitrous Oxide/Oral Sedation". No level that methodology 1.4.0 counts is documented. [s1] [regd1]
Summary
Family practice on St. Laurent Boulevard in the Gloucester area of east Ottawa. Two dentists are named, each with a page of their own and a photograph, and both are members of the Ontario college with this practice printed on their register records. The site publishes services, technology, insurance and financing information and one late evening a week, but no fees.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Live on 2026-09-07: HTTP 200 with the practice content in the body. [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Basel Zbib and Dr. Achini Adikari each have a navigation entry and a profile page of their own. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each named dentist has a dedicated profile page and the site publishes its professional-body memberships alongside the roster. [s2] | 2/2 |
| ✓ | Real clinic photos Confirmed on the place page in a browser on 2026-09-08: the lead owner photograph is the practice's own waiting area — its own «EAST OTTAWA DENTAL» sign mounted on the wall above the seating, with the children's corner beside it. Premises and signage together, so the existing value is evidenced rather than inferred. [s2] [gmpb] | 2/2 |
| ✓ | Service list published Service menu covering emergencies, cleanings, implant maintenance, general and family, cosmetic, restorative, endodontic, aligner, paediatric and denture care. [s1] | 3/3 |
| ✓ | Clear contact details Address, phone (613) 704-5420, e-mail admin@eastottawadental.ca and published opening hours; the phone matches the Google place record. [s3] | 2/2 |
| ✓ | English website version The site is published in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address with postcode plus an embedded map. [s3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Homepage, service pages, dental-insurance and dental-financing pages read on 2026-09-07: the clinic explains insurance and instalment options but publishes no fee list, ranges or fee-guide figures. [s1] [s3] | 0/3 |
| ✗ | Cleaning price listed No cleaning fee is published on the clinic site. [s1] | 0/2 |
| ✗ | Filling price listed No filling fee is published on the clinic site. [s1] | 0/2 |
| ✗ | Crown price listed No crown fee is published on the clinic site. [s1] | 0/2 |
| ✗ | Implant price listed No implant fee is published on the clinic site. [s1] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published on the clinic site. [s1] | 0/2 |
| ✗ | X-ray / imaging price listed No radiography fee is published on the clinic site. [s1] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 490 five-star, 5 four-star, 0 three-star, 1 two-star and 1 one-star — sums to 497, matching the 497 in the place-page header exactly, and its weighted mean 4.976 reproduces the published 5.0. [gmp1] [gmpb] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 497 and the listing has not moved since. [gmp1] [gmpb] | 2.5/3 |
| ✓ | Review recency The newest review visible is one month old, which proves the within_3_months bucket and no better. Visible dates: 1, 1, 2, 2, 2, 2, 2 and 6 months. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers all eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints Google's relevance ordering surfaces eight five-star accounts and no critical text, so nothing readable establishes a theme and the criterion is false with the unread mass stated: the one- and two-star share is 2 of 497 = 0.4 %, the smallest negative share in the Ottawa cohort. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. A near-wall on a large base — 490 five-star, 5 four-star, one two-star and one one-star out of 497 — and **seven of the eight visible reviews fall inside a two-month window**, which is the tightest date cluster in this group. Both facts are disclosed rather than explained away. Against a manipulation reading: on a base of 497 a two-month window is simply where the newest reviews are, the accounts describe different treatments at lengths from a line to several paragraphs, they name different clinicians and hygienists, and the owner answers every one of them individually. Recorded false with the shape stated so the gate can weigh it. The Trustindex syndication of this profile that the open question offered as a cross-check reads 5.0 from 500 with buckets 493/5/0/1/1 — the same shape, three reviews adrift, which is staleness; the live place page was the source. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page; the page was opened on 2026-09-07 and carries the practice name and city. [s1] [fb1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [east-ottawa-dental-ottawa-deepen] | 0/0.5 |
| ✓ | Other review platforms Listed on RateMDs: its dentist Dr. Basel Zbib has 19 patient reviews there (5.0) at the clinic's address. [east-ottawa-dental-ottawa-deepen-3] [east-ottawa-dental-ottawa-deepen-2] | 0.5/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Radiography was not named on the pages read on 2026-09-07, but the clinic runs a dedicated own-domain page titled "Dental Technology" that was not found then; read directly on 2026-09-09, it carries a full "Digital X-Rays" section describing the clinic's own digital radiography equipment (intraoral sensors, computer display, comparison with film) as well as intraoral cameras and an intraoral scanner. [s4] | 2/2 |
| ✗ | CBCT (3D imaging) The Ontario register publishes a CT Scanner Facility Permit flag for every practice address on a dentist record. Read on 2026-09-07, the record for this practice (East Ottawa Dental, 1193 St. Laurent Blvd) carries "CT Scanner Facility Permit: No". A dental cone-beam scanner in Ontario requires that permit, so this is a checked negative from the statutory regulator rather than an unchecked field. [regd1] | 0/2 |
| ✓ | Implantology The site publishes implant maintenance and the Google place record carries a dental implants provider category. [s1] [gmp1] | 2/2 |
| ✓ | Orthodontics Clear-aligner page; the Google place record also carries an orthodontist category. [s1] [gmp1] | 2/2 |
| ? | Oral surgery The published service menu covers restorative and endodontic care but does not state surgical extraction; not established from the clinic own channels in this pass. | 0/2 |
| ✓ | Pediatric dentistry Paediatric dentistry section; the Google place record also carries a pediatric dentist category. [s1] [gmp1] | 1.5/1.5 |
| ✓ | Emergency care Dental emergency page; the Google place record also carries an emergency dental service category. [s1] [gmp1] | 1.5/1.5 |
| ✗ | Works with international patients The clinic addresses a domestic Canadian patient base and documents no international-patient provision. [s1] [s3] | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE contact is published. [s3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The practice operates and publishes in English. [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible An appointment-request form and online booking exist, but the clinic does not offer a preliminary estimate through them. [s3] | 0/1.5 |
| ✓ | Clear service explanations Each treatment and each treated condition has its own explanatory page. [s1] | 1/1 |
| ✓ | Convenient opening hours Confirmed on the clinic's own Google Business Profile, read in a browser on 2026-09-08: Monday 10:00–18:00, Tuesday and Wednesday 09:00–17:00, **Thursday 10:00–20:00**, Friday 09:00–17:00, Saturday and Sunday closed. The 20:00 Thursday close matches the clinic's own site exactly. [s3] [gmpb] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✓ | Mentioned for: best dentist Canada Canonical visibility query best dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain eastottawadental.ca appears in the recorded result set. The Ottawa result set of this query is partly occupied by same-name results from Ottawa, Illinois; five of the nine recorded results are unambiguously Ottawa, Ontario, which is enough to read the clinic absence or presence. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Canada Canonical visibility query English speaking dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Canada Canonical visibility query dental implants Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Canada Canonical visibility query emergency dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av4] | 0/1 |
| ? | Mentioned for: Canada dental clinic for expats The fifth canonical query was run only for the first research city of each country in the AI-visibility pass, so no result set exists for this city: query not run in the AI-visibility pass. | 0/1 |
| ✓ | Structured data on website The site ships schema.org WebSite and Dentist markup. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality A name query on 2026-09-07 returned the clinic own domain in first place with four further own pages inside the first fourteen results, alongside its Facebook and Instagram accounts and a Trustindex review page. [sx1] | 2/2 |
| ✓ | Dedicated service pages Individual pages exist for emergencies, cleanings, implant maintenance, restorative and cosmetic care, endodontics, aligners, paediatrics and dentures. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Oral surgery
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Canada dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.eastottawadental.ca/ |
|---|---|
| Phone | +1 613-704-5420 |
| https://facebook.com/EastOttawaDental | |
| Google Maps | Map listing |
| Address | 1193 St. Laurent Boulevard, Ottawa, ON K1K 3B7, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.eastottawadental.ca/ | Clinic website read live: service menu, treated conditions, technology, structured data | 2026-09-07 |
| s2 | https://www.eastottawadental.ca/about-our-dental-practice-we-are-yo… | Named dentists with individual pages and photographs, named support staff, professional-body memberships | 2026-09-07 |
| s3 | https://www.eastottawadental.ca/contact-our-local-ottawa-dental-pra… | Address, phone, e-mail, published opening hours and contact form | 2026-09-07 |
| gmp1 | https://www.google.com/maps/preview/place/East+Ottawa+Dental,+1193+… | Live Google place record: rating, categories, pin coordinates, address, phone and website | 2026-09-07 |
| reg1 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=Zbib&City… | RCDSO public register, live query: registration number, status and primary practice for the named dentists | 2026-09-07 |
| reg3 | https://cdsa.portalca.thentiacloud.net/rest/public/facility/search/… | Provincial facility-register check evidencing that no public clinic register exists | 2026-09-07 |
| fb1 | https://www.facebook.com/EastOttawaDental/ | Clinic Facebook page, opened live | 2026-09-07 |
| sx1 | search:"East Ottawa Dental" Ottawa | Name query: own domain ranks first with several own pages; independent listings on Facebook, Instagram and a Trustindex review page | 2026-09-07 |
| av1 | search:best dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av2 | search:English speaking dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av3 | search:dental implants Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av4 | search:emergency dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| regd1 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=123238 | The Ontario register publishes a CT Scanner Facility Permit flag for every practice address on a dentist record. Read on 2026-09-07, the record for this practice (East Ottawa Dental, 1193 St. Laurent Blvd) carries "CT Scanner Facility Permit: No". A dental cone-beam scanner in Ontario requires that permit, so this is a checked negative from the statutory regulator rather than an unchecked field. (The supports text of this source was missing from the card; it was written on 2026-09-10 from the finding the card itself records for it, and the page was not re-read on that date.) | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@45.4228107,-75.6357561,17z/dat… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@45.4228107,-75.6357561,17z/data=!4m5!3m4!1s0x4cce0f9bb803c247:0x292fc0103cd39ce3!8m2!3d45.4228107!4d-75.6357561?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «East Ottawa Dental», category Dentist, at 1193 St. Laurent Boulevard, Ottawa ON · +1 613-704-5420 · eastottawadental.ca — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| s4 | https://www.eastottawadental.ca/dental-technology-making-dentistry-… | Clinic's own dedicated technology page, read 2026-09-09: a "Digital X-Rays" section plus intraoral cameras and an intraoral scanner | 2026-09-09 |
| east-ottawa-dental-ottawa-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=East+Otta… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
| east-ottawa-dental-ottawa-deepen-2 | https://www.ratemds.com/clinic/ca-on-ottawa-east-ottawa-dental/ | RateMDs, read 2026-10-02: facility page "East Ottawa Dental" listing Dr. Basel Zbib at 1193 St. Laurent Blvd, Ottawa, with 19 reviews (5.0); no reviews of the practice itself yet | 2026-10-02 |
| east-ottawa-dental-ottawa-deepen-3 | https://www.ratemds.com/doctor-ratings/dr-basel-zbib-kanata-on-ca/ | RateMDs, read 2026-10-02: dentist page of Dr. Basel Zbib, 5.0 from 19 patient reviews, with a biography written by him in the first person, practising at East Ottawa Dental, 1193 St. Laurent Blvd, Ottawa (the clinic's address) | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: RateMDs practice page; its dentist has 19 reviews. The Trustindex page, which only repeats Google reviews, is no longer cited for this. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: onTripAdvisor moves null to false — TripAdvisor's own search index, queried in a real browser under two query forms, carries no listing for this practice. |
| 2026-09-09 | The clinic's own "Dental Technology" page was found and read, and names digital X-rays explicitly. hasXray null → true. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (490/5/0/1/1 = 497, weighted mean 4.976), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, the review count missing from the earlier run was read from the live place record (497), the Ontario register record was opened and cited to settle cone-beam CT and the sedation level as checked negatives, and the clinic licence citation now names the Ontario regulator. |
| 2026-09-07 | Initial data collection (no browser): clinic site read page by page for services, named dentists, contacts, hours, insurance and fees; the live Google place record read through the automated map endpoint for rating, categories and pin coordinates; both named dentists matched in the Royal College of Dental Surgeons of Ontario public register by the practice name and street address printed on their records; a name query used for indexing quality and independent listings; the four canonical visibility queries taken from the AI-visibility pass, with the Ottawa, Illinois contamination of one of them recorded. Review count, recency and the complaint and manipulation readings are left null and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.