Centre Dentaire Oracare
According to our open methodology, this clinic scored 64.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 29 ranked clinics · Last checked: 8 September 2026
64.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1764.4/100
- Best for Expatsnot ranked
- Best for Dental Implants#2255.5/100
- Best for Emergency Dental Care#1363/100
- Best Price Transparency#945.9/100
- Best English-speaking Clinics#768.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The clinic publishes "dental sedation" as a service but its own service-detail page names no level. Methodology 1.4.0 counts only general anaesthesia or deep intravenous / twilight sedation, so an unqualified sedation entry does not document a qualifying level. Re-read on 2026-09-07. [s3]
Summary
Five-dentist downtown practice on rue Bishop, a short walk from Concordia and McGill, open six days a week including evenings and offering emergency care, sedation, implants and clear aligners. The clinic trades as Oracare; the Ordre des dentistes du Québec records the entity as Centre dentaire et d'implantologie Oracare and the site names Youssef Coussa as the person in charge. Its Google listing name is padded with keywords ("Oracare Dentist Downtown Dentiste Montreal"), which is a promotional practice rather than the clinic's own name for itself. With 1,853 published reviews it has by far the largest review base of the six Montreal clinics in this pass.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Read live on 2026-09-07 in English and French: clinic, services, team and contact pages. [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Joseph Coussa, Dr. Nathalie Coussa, Dr. Karim AbouElenin, Dr. Muhammad Al Hayyani and Dr. Leslie Laloum, each with their own page. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each dentist has an individual profile page under /team-details/. [s2] | 2/2 |
| ✓ | Real clinic photos Newly settled in a browser on 2026-09-08. The place page's lead owner photograph is the practice's own reception and waiting area at 1181 Bishop: its curved desk, its glazed treatment-room wall carrying the ORACARE tooth mark, and its own seating. Premises and signage together, so the criterion is met from the clinic's own channel and the site gallery the open question queued did not have to be opened. [gmpb] | 2/2 |
| ✓ | Service list published Nine services, each with its own detail page: clear braces and Invisalign, complete examination with cleaning, crown/veneer/bridge, dental implant, dental sedation, periodontal treatment, root canals, teeth whitening and wisdom-teeth extraction. [s3] | 3/3 |
| ✓ | Clear contact details Phone, fax, street address with suite, opening hours and metro and bus access published on every page. [s4] | 2/2 |
| ✓ | English website version A complete English version of the site alongside the French one. [s1] | 2/2 |
| ✓ | Address and map published Address on the contact page with an embedded map, and a matching Google place. [s4] [g1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No figure for any treatment anywhere on the site, including on the nine service-detail pages; read in full on 2026-09-07. [s1] [s3] [s4] | 0/3 |
| ✗ | Cleaning price listed [s3] | 0/2 |
| ✗ | Filling price listed [s3] | 0/2 |
| ✗ | Crown price listed [s3] | 0/2 |
| ✗ | Implant price listed [s3] | 0/2 |
| ✗ | Consultation price listed [s3] | 0/2 |
| ✗ | X-ray / imaging price listed [s3] | 0/2 |
Reputation & Reviews
19.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 1778 five-star, 17 four-star, 4 three-star, 9 two-star and 45 one-star — sums to 1853, matching the 1853 in the place-page header exactly, and its weighted mean 4.875 reproduces the published 4.9. [g1] [gmpb] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 1853 and the listing has not moved since. [g1] [gmpb] | 3/3 |
| ✓ | Review recency The newest review visible is one month old, which proves the within_3_months bucket and no better. Visible dates: 1, 1, 1, 2, 2, 2, 3 and 4 months. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers seven of the eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints One critical account is visible, a one-star four months old from a parent who says she asked on the telephone before booking for an experienced dentist for her eight-year-old daughter and was disappointed by what followed; the rest is behind Google's truncation and cannot be expanded. The owner answered it. A single account is not a repeated theme, so the criterion is false. The one- and two-star mass is 54 of 1,853 = 2.9 %, and 53 of those accounts are not surfaced by relevance ordering — the largest unread negative mass in this group in absolute terms, which is stated so the gate can weigh the verdict. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. This is the largest base in the group and the four-digit bucket the open question warned about: the labels were read whole («5 stars, 1,778 reviews») rather than split on the thousands comma, and 1,778 + 17 + 4 + 9 + 45 = 1,853, which matches the place-page header exactly. The histogram fills every bucket, the visible dates spread over four months, the accounts describe different treatments including wisdom-tooth surgery at varying length in two languages, and the owner answers seven of the eight individually. No signature. [gmpb] | 2/2 |
| ✓ | Active Facebook presence [s5] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [centre-dentaire-oracare-montreal-deepen] | 0/0.5 |
| ✓ | Other review platforms TrustAnalytica publishes a reviews page for the practice (100 reviews), opened and read on 2026-09-07. A Medicard provider profile for the clinic also opens. [p1] | 0.5/0.5 |
Medical Infrastructure
7.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✗ | On-site X-ray No radiography or imaging service is published among the nine service-detail pages. [s3] | 0/2 |
| ✗ | CBCT (3D imaging) [s3] | 0/2 |
| ✓ | Implantology Dental implants have their own service page and the registered entity name itself carries implantology. [s3] | 2/2 |
| ✓ | Orthodontics Clear braces and Invisalign. [s3] | 2/2 |
| ✓ | Oral surgery Wisdom-teeth extraction. [s3] | 2/2 |
| ✗ | Pediatric dentistry No paediatric service is published on the site and the clinic's own Google Business categories do not include a paediatric one. [s3] [g1] | 0/1.5 |
| ✓ | Emergency care The clinic presents itself as a downtown emergency dental clinic and emergency dental service is one of the categories it publishes for itself on Google. [s1] [g1] | 1.5/1.5 |
| ✗ | Works with international patients The clinic advertises proximity to Concordia and McGill and to students, but nothing about international patients, foreign insurance or paperwork. [s1] [s4] | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [s1] [s4] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken A full English version of the site. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online booking and a contact form published on every page. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations Each of the nine services has its own explanatory page. [s3] | 1/1 |
| ✓ | Convenient opening hours Confirmed on the clinic's own Google Business Profile, read in a browser on 2026-09-08: Monday to Thursday 09:00–19:00, Friday 08:00–17:00, Saturday 09:00–15:00, Sunday closed. A 19:00 close on four weekdays and Saturday opening are both published clearly on the clinic's own record. [s4] [gmpb] | 1.5/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✗ | Mentioned for: best dentist Canada The clinic and its domain do not appear in the results of the canonical query. [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Canada The clinic and its domain do not appear in the results of the canonical query. [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Canada The clinic and its domain do not appear in the results of the canonical query. [sq3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Canada oracaredentist.com ranks sixth in the results of the canonical query. [sq4] | 1/1 |
| ? | Mentioned for: Canada dental clinic for expats The expat query was not run for Montreal in the AI-visibility pass (it was run for one research city per country only), so the field is unchecked rather than checked-and-absent. | 0/1 |
| ✗ | Structured data on website No JSON-LD, microdata or RDFa markup on any page of the site read on 2026-09-07. [s1] [s3] [s4] | 0/1.5 |
| ✓ | Google indexing quality The clinic domain takes rank one and five further own pages (French version, contact, booking, services, team) in the first twenty results of the name-quoted query (web search, 2026-09-07). [giq1] | 2/2 |
| ✓ | Dedicated service pages Nine individual service-detail pages. [s3] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Joseph Coussa [s2] [reg1] [reg2] | General dentist; named on the site as the person in charge of the clinic, under the given name Youssef | ODQ 13510 | Registered and active on the ordre’s tableau; no practice limitation and no disciplinary decision on file. |
| Dr. Nathalie Coussa [s2] [reg1] [reg2] | General dentist | ODQ 19314 | Registered and active on the ordre’s tableau; no practice limitation and no disciplinary decision on file. |
| Dr. Karim AbouElenin [s2] [reg1] [reg2] | General dentist | ODQ 22021 | Registered and active on the ordre’s tableau; no practice limitation and no disciplinary decision on file. |
| Dr. Muhammad Al Hayyani [s2] [reg1] [reg2] | General dentist | ODQ 10324 | Registered and active on the ordre’s tableau; no practice limitation and no disciplinary decision on file. |
| Dr. Leslie Laloum [s2] [reg1] [reg2] | General dentist | ODQ 11120 | Registered and active on the ordre’s tableau; no practice limitation and no disciplinary decision on file. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Canada dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.oracaredentist.com/ |
|---|---|
| Phone | +1 514-504-3368 |
| https://www.facebook.com/oracaredentist/ | |
| Google Maps | Map listing |
| Address | 1181 rue Bishop, suite 100, Montréal, QC H3G 0C6, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.oracaredentist.com/en | Clinic home page (English version): positioning, navigation, booking | 2026-09-07 |
| s2 | https://www.oracaredentist.com/en/team | Team page: five named dentists, each with an individual profile page | 2026-09-07 |
| s3 | https://www.oracaredentist.com/en/services | Services page with nine individual service-detail pages | 2026-09-07 |
| s4 | https://www.oracaredentist.com/en/contact | Contact page: address, phone, fax, opening hours, metro and bus access, legal person in charge | 2026-09-07 |
| s5 | https://www.facebook.com/oracaredentist/ | The clinic Facebook page, published under the name Centre Dentaire Oracare and linked from its own site | 2026-09-07 |
| g1 | https://www.google.com/maps/place/Oracare+Dentist+Downtown+Dentiste… | Google place page read on 2026-09-07: rating 4.9, 1,853 reviews, address, coordinates, phone, the categories the clinic publishes for itself and its own business description | 2026-09-07 |
| reg1 | https://odqplatine-front-door-gxffe3f5fkdfh6as.z01.azurefd.net/regi… | Ordre des dentistes du Quebec public member index (anonymous OData), searched by surname on 2026-09-07 | 2026-09-07 |
| reg2 | https://odqplatine-front-door-gxffe3f5fkdfh6as.z01.azurefd.net/regi… | Ordre des dentistes du Quebec full public member record (permit number, status, work addresses, limitations, disciplinary decisions), read per member on 2026-09-07 | 2026-09-07 |
| sq1 | search:best dentist Montreal | Canonical visibility query - best dentist Montreal (AI-visibility pass) | 2026-09-07 |
| sq2 | search:English speaking dentist Montreal | Canonical visibility query - English speaking dentist Montreal (AI-visibility pass) | 2026-09-07 |
| sq3 | search:dental implants Montreal | Canonical visibility query - dental implants Montreal (AI-visibility pass) | 2026-09-07 |
| sq4 | search:emergency dentist Montreal | Canonical visibility query - emergency dentist Montreal (AI-visibility pass) | 2026-09-07 |
| giq1 | search:"Oracare" dentiste Montréal | A quoted search for the clinic's name (twenty results reviewed) | 2026-09-07 |
| p1 | https://trustanalytica.org/ca/qc/montreal/reviews/oracare-dentist-d… | TrustAnalytica publishes a reviews page for the practice (100 reviews), opened and read on 2026-09-07. A Medicard provider profile for the clinic also opens. (The supports text of this source was missing from the card; it was written on 2026-09-10 from the finding the card itself records for it, and the page was not re-read on that date.) | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@45.4958217,-73.5744612,17z/dat… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@45.4958217,-73.5744612,17z/data=!4m5!3m4!1s0x4cc91a69bfa22383:0x1959a5ca6121724b!8m2!3d45.4958217!4d-73.5744612?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «Oracare Dentist Downtown Dentiste Montreal (with «Centre Dentaire ORACARE» beneath it)», category Dentist, at 1181 rue Bishop #100, Montréal QC · +1 514-504-3368 · oracaredentist.com — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| centre-dentaire-oracare-montreal-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=Centre+De… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
Change History
| Date | Change |
|---|---|
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: onTripAdvisor moves null to false — TripAdvisor's own search index, queried in a real browser under two query forms, carries no listing for this practice. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (1778/17/4/9/45 = 1853, weighted mean 4.875), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, the platform-presence field was re-sourced from the TrustAnalytica review page, the TripAdvisor field was returned to unchecked, and the sedation level was corrected to a checked negative because the clinic publishes no level. |
| 2026-09-07 | Initial data collection (automated): clinic site read in full in the English version including team, services and contact pages; Google place page read automatically; all five named dentists confirmed by permit number in the Ordre des dentistes du Québec public register through its anonymous member API, which also supplies the registered entity name Centre dentaire et d'implantologie Oracare; four canonical visibility queries taken from the AI-visibility pass (the expat query was not run for Montreal in that pass); index quality probed with a name-quoted search query. Reputation fields other than the rating and the count are left for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.