Bank Street Dentistry
According to our open methodology, this clinic scored 61.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #21 of 29 ranked clinics · Last checked: 8 September 2026
61.1/100
Positions by Rating Profile
- Overall Transparency & Trust#2161.1/100
- Best for Expatsnot ranked
- Best for Dental Implants#1757/100
- Best for Emergency Dental Care#1861.5/100
- Best Price Transparency#2240.9/100
- Best English-speaking Clinics#2061.3/100
- Best for Families / Children#1663.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Sedation is not among the services the clinic publishes. [s1]
Summary
Two-dentist practice in Old Ottawa South, opened at 1189 Bank Street in 2012 by Dr. Nasrin Saba. Both dentists are members of the Ontario college and both records name this practice and street address. The site publishes long biographies and a wide service menu, and states that fees are discussed before treatment, but no figures.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Live on 2026-09-07: HTTP 200 with the practice content in the body. [s1] | 4/4 |
| ✓ | Dentist names listed The dentists page names Dr. Nasrin Saba and Dr. Andie Wiseman with a biography each, and the site footer repeats both names. [s2] | 3/3 |
| ✓ | Dentist specializations listed Biographies state the university, graduation year and professional memberships of each named dentist. [s2] | 2/2 |
| ✗ | Real clinic photos Checked on 2026-09-10: the site carries no photograph at all on its home, about, dentists or team pages, and the only owner photographs on its Google record are a stock marketing portrait. [bank-street-dentistry-ottawa-deepen-3] [gmpb] | 0/2 |
| ✓ | Service list published Service menu covering family, cosmetic, restorative, paediatric, surgical, orthodontic and emergency dentistry. [s1] | 3/3 |
| ✓ | Clear contact details Address, phone 613-241-1010 and published opening hours on the contact page; the phone matches the Google place record. [s4] | 2/2 |
| ✓ | English website version The site is published in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address with postcode plus a driving-directions map link on the site. [s4] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The financial-arrangements page states that fees are discussed before treatment begins and lists accepted payment methods, but publishes no fee list or ranges. [s3] | 0/3 |
| ✗ | Cleaning price listed No cleaning fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Filling price listed No filling fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Crown price listed No crown fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Implant price listed No implant fee is published on the clinic site. [s3] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published on the clinic site. [s3] | 0/2 |
| ✗ | X-ray / imaging price listed No radiography fee is published on the clinic site. [s3] | 0/2 |
Reputation & Reviews
15 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 31 five-star, 0 four-star, 0 three-star, 0 two-star and 1 one-star — sums to 32, matching the 32 in the place-page header exactly, and its weighted mean 4.875 reproduces the published 4.9. [gmp1] [gmpb] | 5/6 |
| ◐ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 32 and the listing has not moved since. [gmp1] [gmpb] | 1/3 |
| ◐ | Review recency The newest review visible is six months old, which proves the within_year bucket and no better. Visible dates: 6 months, then 1, 1, 1, 1, 1, 8 and 9 years. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 1.5/3 |
| ✓ | Clinic responds to reviews The owner answers three of the eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints Google's relevance ordering surfaces eight five-star accounts and no critical text at all, so nothing readable establishes a theme and the criterion is false with the single unread account disclosed: the one- and two-star mass is 1 of 32 = 3.1 %. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. The distribution is strictly two-valued (31 five-star, 1 one-star, nothing between) on a base of 32 accumulated over at least nine years, which on a small long-standing practice is unremarkable. The visible dates spread from six months to nine years, the accounts name the principal and different hygienists and vary in length, and the owner answers three of the eight. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The clinic links a Facebook page from its site; the page was opened on 2026-09-07 and carries the name Bank Street Dentistry with the city. [s1] [fb1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [bank-street-dentistry-ottawa-deepen] | 0/0.5 |
| ✓ | Other review platforms RateMDs publishes a reviewed profile for the practice owner Dr. Nasrin Saba which names Bank Street Dentistry: 4.31 from 30 ratings, read live on 2026-09-10. [bank-street-dentistry-ottawa-deepen-2] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The homepage describes dental imaging performed at the practice. [s1] | 2/2 |
| ✗ | CBCT (3D imaging) The Ontario register publishes a CT Scanner Facility Permit flag for every practice address on a dentist record. Read on 2026-09-07, the record for this practice (Bank Street Dentistry, 1189 Bank St) carries "CT Scanner Facility Permit: No". A dental cone-beam scanner in Ontario requires that permit, so this is a checked negative from the statutory regulator rather than an unchecked field. [regd1] | 0/2 |
| ✓ | Implantology Dental implants service page; the Google place record also carries a dental implants periodontist category. [s1] [gmp1] | 2/2 |
| ✓ | Orthodontics Dental braces service page. [s1] | 2/2 |
| ✓ | Oral surgery Oral surgery, extraction and wisdom-tooth pages. [s1] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry section with preventive, restorative and emergency pages. [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency dental care page; the Google place record also carries an emergency dental service category. [s1] [gmp1] | 1.5/1.5 |
| ✗ | Works with international patients The clinic addresses a domestic Canadian patient base and documents no international-patient provision. [s1] [s3] | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE contact is published. [s4] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The practice operates and publishes in English. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The financial-arrangements page states that fees and financial arrangements are discussed with the patient before treatment proceeds, and online booking is offered. [s3] | 1.5/1.5 |
| ✓ | Clear service explanations Each treatment has its own explanatory page. [s1] | 1/1 |
| ✗ | Convenient opening hours Confirmed as a checked negative on the clinic's own Google Business Profile, read in a browser on 2026-09-08: Monday to Thursday 08:30–17:00, Friday 08:30–14:00, Saturday and Sunday closed. That agrees exactly with the clinic's own site — no evening close and no weekend opening on either channel. [s4] [gmpb] | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✗ | Mentioned for: best dentist Canada Canonical visibility query best dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. The Ottawa result set of this query is partly occupied by same-name results from Ottawa, Illinois; five of the nine recorded results are unambiguously Ottawa, Ontario, which is enough to read the clinic absence or presence. [av1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Canada Canonical visibility query English speaking dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Canada Canonical visibility query dental implants Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Canada Canonical visibility query emergency dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain bankdentistry.com appears in the recorded result set. [av4] | 1/1 |
| ? | Mentioned for: Canada dental clinic for expats The fifth canonical query was run only for the first research city of each country in the AI-visibility pass, so no result set exists for this city: query not run in the AI-visibility pass. | 0/1 |
| ✓ | Structured data on website The site ships schema.org Dentist markup. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality A name query on 2026-09-07 returned the clinic own domain in first place with five further own pages inside the first fourteen results, alongside its Facebook page, LinkedIn and RateMDs. [sx1] | 2/2 |
| ✓ | Dedicated service pages Individual pages exist for implants, braces, oral surgery, emergencies and each family, cosmetic and restorative treatment. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Nasrin Saba [reg1] [s2] | General dentist; Beheshti University of Tehran 1991, University of Toronto Faculty of Dentistry 2006 | RCDSO 68517 | Confirmed active on the provincial college’s public register. |
| Dr. Andie Wiseman [reg1] [s2] | General dentist; University of Toronto Faculty of Dentistry, with honours | RCDSO 50189 | Confirmed active on the provincial college’s public register. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Canada dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://bankdentistry.com/ |
|---|---|
| Phone | +1 613-241-1010 |
| https://www.facebook.com/dr.nasrinsaba | |
| Google Maps | Map listing |
| Address | 1189 Bank Street, Ottawa, ON K1S 3X7, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://bankdentistry.com/ | Clinic website read live: service menu, dental imaging, structured data | 2026-09-07 |
| s2 | https://bankdentistry.com/about-us/meet-our-dentists | Named dentists with universities, graduation years and professional memberships | 2026-09-07 |
| s3 | https://bankdentistry.com/patient-information/financial-arrangements | Fees discussed before treatment, payment methods, no published fee list | 2026-09-07 |
| s4 | https://bankdentistry.com/contact-us | Address, phone, opening hours and driving-directions map link | 2026-09-07 |
| gmp1 | https://www.google.com/maps/preview/place/Bank+Street+Dentistry,+11… | Live Google place record: rating, categories, pin coordinates, address, phone and website | 2026-09-07 |
| reg1 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=Saba&City… | RCDSO public register, live query: registration number, status and primary practice for the named dentists | 2026-09-07 |
| reg3 | https://cdsa.portalca.thentiacloud.net/rest/public/facility/search/… | Provincial facility-register check evidencing that no public clinic register exists | 2026-09-07 |
| fb1 | https://www.facebook.com/dr.nasrinsaba/ | Clinic Facebook page, opened live | 2026-09-07 |
| sx1 | search:"Bank Street Dentistry" Ottawa | Name query: own domain ranks first with several own pages; independent listings on Facebook, LinkedIn and RateMDs | 2026-09-07 |
| av1 | search:best dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av2 | search:English speaking dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av3 | search:dental implants Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av4 | search:emergency dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| regd1 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=68517 | The Ontario register publishes a CT Scanner Facility Permit flag for every practice address on a dentist record. Read on 2026-09-07, the record for this practice (Bank Street Dentistry, 1189 Bank St) carries "CT Scanner Facility Permit: No". A dental cone-beam scanner in Ontario requires that permit, so this is a checked negative from the statutory regulator rather than an unchecked field. (The supports text of this source was missing from the card; it was written on 2026-09-10 from the finding the card itself records for it, and the page was not re-read on that date.) | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@45.3919666,-75.6813165,17z/dat… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@45.3919666,-75.6813165,17z/data=!4m5!3m4!1s0x4cce05e89c8a769d:0x3686f2eb10888f64!8m2!3d45.3919666!4d-75.6813165?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «Bank Street Dentistry», category Dental clinic, at 1189 Bank Street, Ottawa ON · +1 613-241-1010 · bankdentistry.com — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-10 |
| bank-street-dentistry-ottawa-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=Bank+Stre… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
| bank-street-dentistry-ottawa-deepen-2 | https://www.ratemds.com/doctor-ratings/3481050/Dr-Nasrin-Saba-Ottaw… | RateMDs profile for Dr. Nasrin Saba, dentist, opened in a real browser on 2026-09-10 — the 403 recorded on 2026-09-07 was an automated-client obstacle only. The profile names Bank Street Dentistry as her practice, which settles the identification the record on file left open. It publishes 4.31 out of 5 from 30 ratings with a star breakdown of 77 / 3 / 3 / 7 / 10 per cent, individual reviews dated 2017 to December 2023, and a 'last rating added' date of 29 December 2023. | 2026-09-10 |
| bank-street-dentistry-ottawa-deepen-3 | https://bankdentistry.com/about-us/meet-our-team | The team page, opened in a real browser on 2026-09-10, renders staff biographies as text only, with no photograph of any kind. The about-us and meet-our-dentists pages are the same, and the home page carries only line-drawing icons; no premises, surgery or staff photograph exists anywhere on the site. | 2026-09-10 |
Change History
| Date | Change |
|---|---|
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: TripAdvisor carries no listing; the RateMDs profile for the practice owner opens in a real browser, names Bank Street Dentistry and carries 30 ratings, so onOtherPlatforms moves null to true; realClinicPhotos moves null to false after the whole site was read and found to carry no photograph and the Google record's owner photographs proved to be a stock marketing portrait. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (31/0/0/0/1 = 32, weighted mean 4.875), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, the review count missing from the earlier run was read from the live place record (32), the Ontario register record was opened and cited to settle cone-beam CT as a checked negative, and the clinic licence citation now names the Ontario regulator. |
| 2026-09-07 | Initial data collection (no browser): clinic site read page by page for services, named dentists, contacts, hours and financial arrangements; the live Google place record read through the automated map endpoint for rating, categories and pin coordinates; both named dentists matched in the Royal College of Dental Surgeons of Ontario public register by the practice name and street address printed on their records; a name query used for indexing quality and independent listings; the four canonical visibility queries taken from the AI-visibility pass. Premises photography, review count, recency and the complaint and manipulation readings are left null and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.