150 Elgin Dental
According to our open methodology, this clinic scored 55.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #24 of 29 ranked clinics · Last checked: 8 September 2026
55.2/100
Positions by Rating Profile
- Overall Transparency & Trust#2455.2/100
- Best for Expatsnot ranked
- Best for Dental Implants#2351.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2635.9/100
- Best English-speaking Clinics#2554.3/100
- Best for Families / Children#1958.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Sedation is not on the published service list. [s4]
Summary
Multidisciplinary downtown Ottawa practice at 150 Elgin Street, established for more than thirty-five years and describing itself as three general dentists, a periodontist, a prosthodontist and five hygienists. It is the one clinic in this Ottawa cohort that does not name its dentists: the team page lists hygienists and assistants only. All four dentists on this card were therefore identified through the Ontario register, which prints this exact suite and telephone on each of their records — three general dentists and one certified specialist in prosthodontics.
Strengths
- Reputation & Reviews: 18.5 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 4 of 8.5 verifiable points (missing: whatsApp / LINE available; pre-visit consultation possible; clear service explanations)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
15 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Live on 2026-09-07: HTTP 200 with the practice content in the body. [s1] | 4/4 |
| ✗ | Dentist names listed The clinic team page names five hygienists and the administrative assistants but no dentist. The practice describes its dentists only by count. One staff biography mentions a Dr. Faycal in passing; there is no dentist roster on the clinic own channel. [s2] | 0/3 |
| ✗ | Dentist specializations listed The practice states that it has three general dentists, a periodontist and a prosthodontist, but attaches none of those to a named dentist. [s2] [s3] | 0/2 |
| ✓ | Real clinic photos Newly settled in a browser on 2026-09-08 — the criterion had been null because the clinic's gallery page renders by script. The place page's lead owner photograph is one of the practice's own surgeries at Performance Court: its chair, delivery unit, operating light and cabinetry. Premises and equipment, so the criterion is met from a channel the clinic controls and the scripted gallery did not have to be rendered. [gmpb] | 2/2 |
| ✓ | Service list published A grouped service list covering technology, restorative, gum treatment, extractions and root canals, appliances, children, aesthetics and geriatric care. [s4] | 3/3 |
| ✓ | Clear contact details Address with unit number, phone (613) 594-4631, fax and a texting line are published in the site footer on every page. [s1] [s3] | 2/2 |
| ✓ | English website version The site is published in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address with unit and postcode published on every page; the coordinates match the Google place record. [s3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The site has a discount-programme page and a services page, neither of which carries a fee, a range or a fee-guide figure. The discount page names two university student plans only. [s5] [s4] | 0/3 |
| ✗ | Cleaning price listed No cleaning fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Filling price listed No filling fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Crown price listed No crown fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Implant price listed No implant fee is published on the clinic site. [s4] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published on the clinic site. [s4] | 0/2 |
| ✗ | X-ray / imaging price listed No radiography fee is published on the clinic site. [s4] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 164 five-star, 1 four-star, 0 three-star, 0 two-star and 6 one-star — sums to 171, matching the 171 in the place-page header exactly, and its weighted mean 4.854 reproduces the published 4.9. [gmp1] [gmpb] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 171 and the listing has not moved since. [gmp1] [gmpb] | 2/3 |
| ✓ | Review recency The newest review visible is two months old, which proves the within_3_months bucket and no better. Visible dates: 2, 3, 4, 5, 5, 7 (edited) and 11 months, then 1 year. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers one of the eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints Three of the eight visible accounts are one-star, which is the largest concentration of readable criticism on any Canadian card in this group, and their subjects differ. One, three months old, says the hygienist pushed extra scaling knowing the patient would pay for it out of pocket and told her it would spare her another cleaning. One, seven months old and edited, says the family moved to another provider because a named dentist was «condescending and entitled»; it is the only one the owner answered, and the clinician is not named again here. One, two months old, says only «I strongly advise anyone considering this dentist office at 150 Elgin to look elsewhere» and gives no subject at all. All three break off at Google's truncation. With one account carrying no subject and the other two on unrelated themes — cost pressure on one hand, a clinician's manner on the other — no theme repeats and the criterion is false. The one- and two-star mass is 6 of 171 = 3.5 %, so the rule's null branch is nowhere near firing; the reading is raised for the gate all the same, because three readable negatives in eight is unusual on a 4.9 card. Sample: the eight reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. The histogram is two-valued at the ends (164/1/0/0/6) on a base of 171, the visible dates spread from two months to a year, the accounts vary widely in length and name different hygienists and dentists, and the owner answers only one of the eight — including, notably, one of the three critical accounts and none of the positive ones. [gmpb] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page; the page was opened on 2026-09-07 and carries the practice name and city. [s1] [fb1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search index was queried in a real browser on 2026-09-10, under the clinic name and again with the city appended; it carries no listing for this practice. [150-elgin-dental-ottawa-deepen] | 0/0.5 |
| ✓ | Other review platforms Reviewed on RateMDs: its dentist Dr. Norma Faycal has 39 patient reviews there (listed at 160 Elgin Street, next to the clinic). [150-elgin-dental-ottawa-deepen-2] [150-elgin-dental-ottawa-deepen-3] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The practice states it uses digital imaging radiography and intra-oral photography, and the services page lists digital X-ray under technology. [s3] [s4] | 2/2 |
| ✗ | CBCT (3D imaging) The Ontario register publishes a CT Scanner Facility Permit flag for every practice address on a dentist record. Read on 2026-09-07, the record for this practice (150 Elgin St #104) carries "CT Scanner Facility Permit: No". A dental cone-beam scanner in Ontario requires that permit, so this is a checked negative from the statutory regulator rather than an unchecked field. [regd1] | 0/2 |
| ✓ | Implantology Implants are on the published service list. [s4] | 2/2 |
| ✓ | Orthodontics Lingual orthodontic wires and orthodontic retainers are on the published service list. [s4] | 2/2 |
| ✓ | Oral surgery Simple and complicated extractions, wisdom teeth and bone grafts are on the published service list. [s4] | 2/2 |
| ✓ | Pediatric dentistry A dedicated children section covering sealants, fluoride, fillings, space maintainers and extraction. [s4] | 1.5/1.5 |
| ✗ | Emergency care Emergency dentistry is not on the published service list. [s4] | 0/1.5 |
| ✗ | Works with international patients The clinic addresses downtown professionals and students and documents no international-patient provision. [s1] [s3] | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE contact is published; the site offers phone, fax and an SMS-only line. [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The practice operates and publishes in English. [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Online appointment scheduling is offered, but the clinic does not offer a preliminary estimate through it. [s1] | 0/1.5 |
| ✗ | Clear service explanations The services page is a bare list of treatment names with no explanation of any of them. [s4] | 0/1 |
| ✓ | Convenient opening hours Confirmed on the clinic's own Google Business Profile, read in a browser on 2026-09-08: Monday to Thursday 07:30–17:00, Friday 07:30–16:00, **Saturday 07:30–14:00**, Sunday closed. Saturday opening matches the clinic's own site exactly. [s6] [gmpb] | 1.5/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Canada", "English speaking dentist Canada", "dental implants Canada", "emergency dentist Canada", "Canada dental clinic for expats".
| ✗ | Mentioned for: best dentist Canada Canonical visibility query best dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. The Ottawa result set of this query is partly occupied by same-name results from Ottawa, Illinois; five of the nine recorded results are unambiguously Ottawa, Ontario, which is enough to read the clinic absence or presence. [av1] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Canada Canonical visibility query English speaking dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain 150elgindental.com appears in the recorded result set. [av2] | 1/1 |
| ✗ | Mentioned for: dental implants Canada Canonical visibility query dental implants Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Canada Canonical visibility query emergency dentist Ottawa, run in the AI-visibility pass on 2026-09-07: the clinic own domain does not appear in the recorded result set. [av4] | 0/1 |
| ? | Mentioned for: Canada dental clinic for expats The fifth canonical query was run only for the first research city of each country in the AI-visibility pass, so no result set exists for this city: query not run in the AI-visibility pass. | 0/1 |
| ✓ | Structured data on website The site ships a schema.org JSON-LD block declaring a dental office. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality A name query on 2026-09-07 returned the clinic own domain in first place with three further own pages inside the first fourteen results, alongside its Facebook page, MapQuest, Waze and a Sun Life provider entry. [sx1] | 2/2 |
| ✗ | Dedicated service pages All treatments sit on a single services page; no per-service pages exist. [s4] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Haysboro Dental Care5.3 of 100View report →
- #1Beacon Hill Dental2.9 of 100View report →
- #3Hemlock Dental Clinic21 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Norma Faycal [reg1] [s2] | General dentist | RCDSO 13034 | Confirmed active on the provincial college’s public register. |
| Dr. Maysaa Sakr [reg2] [regd2] | Certified Specialist in Prosthodontics; Universite de Montreal 2006, specialty training University of Iowa 2011 | RCDSO 89892 | Confirmed active on the provincial college’s public register. |
| Dr. Elizabeth Ross [reg2] [regd3] | General dentist; National University of Ireland, Cork, 2019 | RCDSO 150139 | Confirmed active on the provincial college’s public register. |
| Dr. Ulyana Lenyk [reg2] [regd4] | General dentist; McGill University 2020 | RCDSO 124320 | Confirmed active on the provincial college’s public register. |
| Dr. Mais Sweidan [150-elgin-dental-ottawa-roster-2026-09-10] | Certified Specialist in Periodontics | not published | Confirmed active on the provincial college’s public register. |
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Canada dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.150elgindental.com/ |
|---|---|
| Phone | +1 613-594-4631 |
| https://www.facebook.com/p/150-Elgin-Dental-100067528022389/ | |
| Google Maps | Map listing |
| Address | 150 Elgin Street, Unit 104, Ottawa, ON K2P 1L4, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.150elgindental.com/ | Clinic website read live: practice description, contacts, structured data | 2026-09-07 |
| s2 | https://www.150elgindental.com/team.html | Team page naming hygienists and assistants only, with one passing mention of a dentist surname | 2026-09-07 |
| s3 | https://www.150elgindental.com/about.html | Practice size described by count, technology, direct billing, address | 2026-09-07 |
| s4 | https://www.150elgindental.com/services.html | Grouped service list with no explanations and no fees | 2026-09-07 |
| s5 | https://www.150elgindental.com/discount-program.html | Student discount programme with no figures | 2026-09-07 |
| s6 | https://www.150elgindental.com/business-hours.html | Published opening hours including Saturday | 2026-09-07 |
| gmp1 | https://www.google.com/maps/preview/place/150+Elgin+Dental,+150+Elg… | Live Google place record: rating, category, pin coordinates, address, phone and website | 2026-09-07 |
| reg1 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=Faycal&Ci… | RCDSO public register, live query: registration number, status and primary practice | 2026-09-07 |
| reg3 | https://cdsa.portalca.thentiacloud.net/rest/public/facility/search/… | Provincial facility-register check evidencing that no public clinic register exists | 2026-09-07 |
| fb1 | https://www.facebook.com/p/150-Elgin-Dental-100067528022389/ | Clinic Facebook page, opened live | 2026-09-07 |
| sx1 | search:"150 Elgin Dental" Ottawa | Name query: own domain ranks first with several own pages; Facebook, MapQuest, Waze and a Sun Life provider entry, no review platform | 2026-09-07 |
| av1 | search:best dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av2 | search:English speaking dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av3 | search:dental implants Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| av4 | search:emergency dentist Ottawa | Canonical visibility query recorded in the AI-visibility pass | 2026-09-07 |
| regd1 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=13034 | The Ontario register publishes a CT Scanner Facility Permit flag for every practice address on a dentist record. Read on 2026-09-07, the record for this practice (150 Elgin St #104) carries "CT Scanner Facility Permit: No". A dental cone-beam scanner in Ontario requires that permit, so this is a checked negative from the statutory regulator rather than an unchecked field. (The supports text of this source was missing from the card; it was written on 2026-09-10 from the finding the card itself records for it, and the page was not re-read on that date.) | 2026-09-07 |
| reg2 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=&City=&Mb… | Cited on this card for the licence entries of Dr. Maysaa Sakr, Dr. Elizabeth Ross, Dr. Ulyana Lenyk. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| regd2 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=89892 | Cited on this card for the licence entry of Dr. Maysaa Sakr. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| regd3 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=150139 | Cited on this card for the licence entry of Dr. Elizabeth Ross. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| regd4 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=124320 | Cited on this card for the licence entry of Dr. Ulyana Lenyk. The supports text of this source was missing from the card; it was restored on 2026-09-10 from what cites it, and the page itself was not re-read on that date. | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@45.4202232,-75.6933975,17z/dat… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@45.4202232,-75.6933975,17z/data=!4m5!3m4!1s0x4cce05aa48767091:0x5a5c2663e56eac25!8m2!3d45.4202232!4d-75.6933975?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «150 Elgin Dental», category Dental clinic, at 150 Elgin Street, in Performance Court, Ottawa ON · +1 613-594-4631 · 150elgindental.com — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| 150-elgin-dental-ottawa-deepen | https://www.tripadvisor.ca/TypeAheadJson?action=API&query=150+Elgin… | TripAdvisor's own type-ahead search endpoint, the one its search box calls, opened directly in a real browser on 2026-09-10. Queried under the clinic name alone and again with the city appended, it returns no listing for this practice; the query broadens to dental-clinic listings in other countries instead. A control query for an existing dental-clinic listing (Old Igarashi Dental Clinic, Shizuoka) returns that listing at rank 1, so the method does surface dental clinics when they are in the index. The /Search results page itself never resolves past its loading spinner for a signed-out session, which is why the search endpoint is cited. | 2026-09-10 |
| 150-elgin-dental-ottawa-roster-2026-09-10 | https://www.rcdso.org/find-a-dentist/search-results/dentist?id=89157 | Royal College of Dental Surgeons of Ontario public register, read 2026-09-10: Mais Sweidan, Registration Number 89157, Specialty Periodontist, Current Status Member, "currently entitled to practise". The record's All Practice Locations list carries "150 Elgin St #104, Ottawa, ON K2P 1L4, Phone (613) 594-4631" — this card's own address and telephone — alongside the primary practice Vantage Dental Centre, Orleans, and two further Ottawa locations. No concern, condition or misconduct entry. | 2026-09-10 |
| 150-elgin-dental-ottawa-deepen-2 | https://www.ratemds.com/doctor-ratings/3349828/Dr-Norma-Faycal-Otta… | RateMDs, read 2026-10-02: profile of Dr. Norma Faycal, dentist of this clinic, 39 patient reviews (the latest from 2026), listed at 160 Elgin Street, Ottawa, ON, K2P 2M3, next to the clinic's 150 Elgin St, Unit 104 | 2026-10-02 |
| 150-elgin-dental-ottawa-deepen-3 | https://www.ratemds.com/clinic/ca-on-ottawa-150-elgin-dental/ | RateMDs, read 2026-10-02: facility page "150 Elgin Dental" (Ottawa) without reviews yet | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Other review platforms checked on 2026-10-02: the clinic's dentist has 39 reviews on RateMDs. |
| 2026-09-10 | Name-verification pass 2026-09-10: the Royal College of Dental Surgeons of Ontario public register (read 2026-09-10) lists Mais Sweidan, registration 89157, Specialty Periodontist, Status Member, with "150 Elgin St #104, Ottawa, ON K2P 1L4, Phone (613) 594-4631" — this card's own address and telephone — among her practice locations; added as a fifth named dentist with that register as the source. This is the periodontist the clinic's own site refers to by role without naming. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: onTripAdvisor moves null to false — TripAdvisor's own search index, queried in a real browser under two query forms, carries no listing for this practice. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (164/1/0/0/6 = 171, weighted mean 4.854), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four mandatory sweeps run on the card; every cited URL re-fetched for liveness; the Google rating and coordinates re-read independently from the live place record and confirmed; the licensing block re-run against the province statutory register; TripAdvisor probed directly and found unreadable to an automated client. On this card, an address search of the Ontario register found three further dentists whose records print this exact suite and telephone, including a certified specialist in prosthodontics, so the card roster grew from one to four; the review count was read from the live place record (171); cone-beam CT became a checked negative on the register record; the clinic licence citation now names the Ontario regulator. |
| 2026-09-07 | Initial data collection (no browser): every page of the clinic site read, which established that the practice publishes no dentist roster; the live Google place record read through the automated map endpoint for rating, category and pin coordinates; the practising dentist located in the Royal College of Dental Surgeons of Ontario public register by the clinic street address printed on the record; a name query used for indexing quality and independent listings; the four canonical visibility queries taken from the AI-visibility pass. Premises photography, review count, recency and the complaint and manipulation readings are left null and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.